Deliver a Seamless Citizen Experience
Provide an automated, online experience to your citizens. Intelligent online forms channel-shift your citizens away from expensive forms of contact.
Public Sector organisations are transforming how they deliver services and deploying a new generation of tools that shifts processes from standardised and manual to online and automatic.
Provide an automated, online experience to your citizens. Intelligent online forms channel-shift your citizens away from expensive forms of contact.
Turn your organisation into an efficiency powerhouse by automating status updates, task direction, and approvals.
Best in class Integration Manager connects existing systems and workflows all from one simpler and stronger application.
How North West Leicestershire Council saved over 200 working days by digitising customer requests with online forms
Scarborough implements a new digital service, supported by the Granicus platform, that is improving outcomes for vulnerable people.
govService offers next-gen digital services that automate front and back office processes.
Build new or work from our pre-built library of forms. Seamlessly integrate with existing back-end systems and technologies.
Provide citizens a single view of Council interactions via the self-service portal. Take mobility to the next level by offering a citizen mobile app and/or process citizen request using technologies like Alexa.
Break down departmental silos and make your teams more efficient with configurable workflows for all requests including routing, alerts, current status, and escalation reporting.
Record all citizen interactions in one place with a 360 view to both your citizens and staff.
Delivers instant efficiency (which equals immediate ROI) on your digital transformation investment.
After transitioning to online options, govService customers saw an 80% reduction in walk-ins
govService customers can automate costly antiquated and time-consuming processes
Over one-third of governments in the U.K. use govService online service delivery
Integrated with govDelivery communications, tap into a powerful network of 20 million citizen subscribers in the U.K.